Pavilion Grand Receives 2014 Award of Excellence

Since it’s opening just under one year ago, Pavilion Grand Hotel has already become Saratoga Springs’ go-to destination for business travelers and city tourists alike. The unique hotel has quickly turned into Saratoga’s newest gem and has been consistently met with rave reviews since it first opened it’s doors to the public in May of 2014.

Recently, the luxury boutique hotel was awarded the 2014 Award of Excellence by Gillian Tans, the president and chief operating officer of, spoke on the yearly award, saying, “Our award of excellence is presented to a select group of partners in recognition of our shared commitment and passion for getting it right for each and every guest.” In this case, Pavilion Grand Hotel is no exception. During these past 10 months of operation, the hotel was granted a rating of 9.2 out of 10 in guest satisfaction by, and currently holds a rating of 9.4 out of 10. These special awards and accolades have placed Pavilion Grand Hotel in the top tier of hotels in the region.

“We are honored to receive such a significant award in the first year of operation,” said Susanne Simpson, General Manager of Pavilion Grand Hotel. “One of our core values at the hotel is to deliver an exceptional guest experience and this award recognizes the efforts of our team to achieve that. Everyone was delighted to receive this award.”

Pavilion Grand Hotel is a luxury, boutique concept hotel located in the heart of downtown Saratoga Springs, New York. The unique, all-suite hotel is an ideal blend of elegance and the practical living space needed to meet the desires of those traveling to Saratoga Springs for leisure or business. The Pavilion Grand features spacious, state-of-the-art, elegantly appointed accommodations, including loft suites with rooftop gardens and terraces, balconies, in-room laundry, walk-in closets, and rooftop meetings and event spaces.

With a dedicated team that truly gets a thrill out of creating unforgettable guest experiences, Pavilion Grand Hotel is a hotel no other.

For more information, contact Pavilion Grand Hotel at 518.583.2727 or visit our website at

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621 Columbia Street, Cohoes NY 12047
(518) 785-9000 |